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Terms of Service

The rules governing your use of our services

Effective Date: August 25, 2025

1. Acceptance of Terms

By accessing or using the EllyHair Extension website ("Site") or purchasing our products ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part, you may not access the Site or use our Services.

2. Account Registration

To access certain features, you may need to register an account. You agree to:

  • Provide accurate and complete information
  • Maintain the security of your password
  • Accept responsibility for all activities under your account
  • Be at least 16 years of age

3. Product Information

We strive for accuracy but do not warrant that product descriptions, colors, or other content is error-free. All hair extensions are 100% human hair but may vary slightly in texture and color.

4. Ordering and Payment

  • All orders are subject to product availability
  • We reserve the right to refuse or limit any order
  • Prices are subject to change without notice
  • You agree to pay all charges including applicable taxes

5. Shipping and Returns

Please review our separate Shipping & Returns Policy for detailed information about:

  • Delivery timelines
  • Shipping costs
  • Return eligibility
  • Refund processing

6. Intellectual Property

All content on this Site (text, graphics, logos, images) is our property or licensed to us and protected by intellectual property laws. You may not:

  • Reproduce, distribute, or create derivative works
  • Use our trademarks without written permission
  • Use automated systems to access our Site

7. User Conduct

You agree not to:

  • Use the Site for any unlawful purpose
  • Post false, misleading, or harmful content
  • Transmit viruses or malicious code
  • Interfere with Site security or functionality

8. Disclaimers

THE SITE AND SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR PURPOSE, AND NON-INFRINGEMENT.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SITE OR PRODUCTS.

10. Indemnification

You agree to defend and indemnify us against any claims arising from your breach of these Terms or misuse of the Site.

11. Termination

We may terminate or suspend your access to the Site immediately, without notice, for any reason including breach of these Terms.

12. Governing Law

These Terms shall be governed by the laws of [Your Country/State] without regard to conflict of law principles.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use after changes constitutes acceptance of the new Terms.

14. Contact Information

For questions about these Terms, please contact us:

  • Email: legal@ellyhairextension.com
  • Phone: +1 (555) 123-4567
  • Mail: 123 Hair Extension Lane, Beauty City, BC 12345